We offer a refund or exchange up to 7 days after the purchase date.
However, we do not offer refund or exchange for certain items. These include:
- Textile items such socks, vest and sweaters
- Cosmetic and skin care products
- Feminine care
Products must be returned or exchanged in original condition and packing as purchase.
Receipt is required as proof of purchase.
We have a 7 days change of mind refunds and exchanges policy. As long as the following requirements are met you can receive a refund:
You return to an MINISO store within 7 days of your purchase
The product(s) are in the same condition they were purchased in at the time
You have your receipt or proof of purchase
All the tags and packaging are returned in good condition with the product.
The product you are returning is not in the non-refund catalog
Please send your profile to our email: and we will inform you once there is any job vacancy available.